Privacy Policy

1. Introduction

At The Holistic RX, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information when you visit our website or use our services.

2. Information We Collect

We may collect personal identification information (Name, email address, phone number, date of birth) and sensitive medical data (health history, BMI, current medications, conditions) necessary to provide our clinical services safely.

3. How We Use Your Information

• To assess your clinical suitability for treatments.
• To communicate with you regarding appointments, prescriptions, and follow-ups.
• To comply with legal and regulatory obligations set by the CQC and GPhC.
• To improve our services and patient care.

4. Data Security

We implement robust security measures to protect your personal and medical data. All patient records are stored securely in compliant clinical systems, accessible only to authorized healthcare professionals.

5. Sharing Your Information

We do not sell your personal information. We may share your data with your NHS GP (with your consent) or other healthcare providers if required for your ongoing care, or if required by law.

6. Your Rights

Under GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us. Note that clinical records must be retained for legal periods even if deletion is requested.

7. Contact Us

For any privacy-related queries, please contact our Data Protection Officer at holisticrx1@gmail.com.